ScribeHealth Support Policy
Last Updated: February 1, 2025
If you need help with your ScribeHealth.ai account or have a support question, please follow these steps:
1. Send an email to:
2. Use the following subject line:
Support Request: [your email address]
Replace [your email address] with the email associated with your ScribeHealth.ai account.
3. In the email body, please include:
- A clear description of your issue or question
- Any relevant screenshots or error messages
- Steps you've already taken to resolve the issue (if any)
You will receive a confirmation and a response from our support team within 1–2 business days.
Example Email:
To: team@scribehealth.ai
Subject: Support Request: jane.doe@email.com
Body: "I'm unable to access my ScribeHealth.ai dashboard. I've tried clearing my browser cache and restarting, but the issue persists. Please assist."
For Urgent Matters:
Include "URGENT" at the beginning of the subject line.
Example: URGENT: Support Request: jane.doe@email.com