AI Follow-Up Agent That Checks In and Flags What Matters
ScribeHealth’s Follow-Up Agent engages patients post-visit to monitor symptoms, track recovery, manage medications, and detect complications early — while auto-documenting everything to your EHR. Free up your team and improve outcomes with intelligent follow-up automation.
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Your AI Agent That Checks in After Every Visit Automatically
The Follow-Up Agent sends automated voice or text outreach after procedures, discharges, or chronic care appointments. It talks to patients naturally, asks about pain, medication, healing, and flags issues that need attention.
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Only Notifies Staff When There's Something to Worry About
The Follow-Up Agent uses condition-specific logic to know when something’s off — missed meds, pain escalation, poor healing, or new symptoms. When detected, it flags the provider. Otherwise, everything is logged quietly to your EHR.
🟪 Intelligent triage for real signals
🟪 Structured notes synced to EHR
🟪 Works with chronic, post-op & behavioral health
Custom Protocols. Any Specialty. Any Patient.
Create follow-up paths for surgery, chronic care, psychiatry, pain management — even post-discharge. Patients receive follow-ups via SMS, voice, or app — in their language, on their terms.
🟪 English & Spanish support
🟪 Condition-specific questions
🟪 Text, call, or app-based engagement
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What is the ScribeHealth Follow-Up Agent?
It's your practice's dedicated patient care coordinator that never forgets a follow-up and ensures every patient feels valued after their visit.
The ScribeHealth Follow-Up Agent automatically checks in with patients after medical appointments through their preferred communication method. This automated patient follow-up system handles surgery follow-ups, medication check-ins, and chronic care monitoring by asking relevant questions tailored to each patient's condition.
The Follow-Up Agent intelligently flags concerning responses that need immediate clinical attention. For routine follow-ups, it documents everything in your EHR without staff intervention. This patient engagement automation reduces administrative burden while ensuring consistent post-visit care that strengthens patient relationships.
The result? Better patient outcomes, improved satisfaction, and streamlined follow-up care management without overwhelming your healthcare team.
Is It Safe? Built for Real Clinical Use
Our Follow-Up Agent meets the highest standards for healthcare security and clinical accuracy.
HIPAA-Compliant Patient Communication
Complete HIPAA protection with encrypted communication and secure data storage. Regular security audits ensure healthcare industry standards for protecting patient information.
Comprehensive EHR Integration
All patient responses sync automatically with your EHR system. Structured follow-up documentation integrates seamlessly with existing clinical workflows and supports quality improvement initiatives.
Customizable Clinical Workflows
Tailor follow-up protocols by department and patient diagnosis. Create custom flows for post-surgical care, chronic disease management, or medication monitoring based on your practice's specific requirements.
Intelligent Risk Detection
Condition-aware logic identifies concerning patient responses requiring immediate attention. The automated monitoring system escalates alerts to your clinical team when complications or issues are detected.
Multilingual Patient Support
Supports English and Spanish follow-up care, with additional languages coming soon to ensure comprehensive patient access regardless of language barriers.
Trusted for Follow-Up Care That Feels Human — and Never Gets Missed
🟣 20% fewer readmissions — MedCure 🟣 40%+ adherence boost in care plans — Optima Health 🟣 5–10 hours saved per week, per provider — Valley Clinic
Follow-up care finally feels manageable
I used to lose track of post-op patients. Now the Follow-Up Agent checks in, tracks symptoms, and sends me alerts only when something’s wrong
Dr. Rachel G.
Orthopedics
We’re learning more between visits than ever before
We’ve cut readmissions and finally have longitudinal recovery data we can use.
Dr. Samir V.
Head of Clinical AI Innovation
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Trusted by leading healthcare providers to automate workflow
Frequently Asked Questions
You control automated follow-up scheduling completely. Set the system to contact patients hours, days, or weeks after visits — automatically triggered by specific diagnoses or procedures. Post-surgical patients might get check-ins at 24 hours and one week, while chronic care patients receive monthly medication monitoring. This healthcare automation timing ensures appropriate follow-up care without manual scheduling from your staff.
Yes — the Follow-Up Agent conducts comprehensive symptom monitoring and medication compliance tracking. It asks targeted questions about side effects, pain levels, mood changes, energy levels, and treatment adherence. This automated patient monitoring system tracks recovery progress, identifies complications, and monitors chronic conditions. The AI adapts questions based on each patient's specific medications and treatments.
Our healthcare workflow customization tools let you tailor protocols by medical specialty, procedures, or patient types. Create different flows for cardiology versus orthopedic patients, or customize post-operative monitoring by surgery type. You can adjust questions, timing schedules, and alert parameters. This medical practice automation adapts to your clinical protocols and specialty requirements.
All interactions automatically sync with your EHR system through seamless healthcare documentation integration. Patient responses and flagged concerns appear directly in charts without manual data entry. This automated clinical documentation includes structured notes matching your EHR formats, making it easy for providers to review follow-up progress during appointments.