Let AI Handle Your Front Desk Calls, 24/7
ScribeHealth’s AI Front Desk is your 24/7 voice assistant. It answers calls, triages symptoms, schedules appointments, and reduces staff burnout — all with a natural, multilingual voice interface.
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No More Long Holds or Dropped Calls
ScribeHealth’s AI answers inbound calls instantly, engages patients in natural conversation, captures symptoms, and routes calls based on urgency and specialty. No scripts. No menus. Just humanlike voice-first automation.
🟪 Triage symptoms in real time
🟪 Prioritize urgent cases
🟪 Route to the right provider or queue
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Books Appointments Based on Availability and Urgency
Whether it’s a flu concern or chronic pain, the AI matches patients with the right provider based on urgency and your schedule. It also sends automatic reminders and check-ins — reducing no-shows without manual effort.
🟪 Intelligent scheduling logic
🟪 Sends reminders and pre-visit instructions
🟪 Reduces no-shows to under 8%
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Track Call Volumes, Boost Efficiency, and Support Every Patient
Gain real-time insight into call metrics: peak times, resolution rates, and satisfaction trends. Plus, serve diverse patient populations with English, Spanish, and more coming soon.
✅ Staff dashboard with full analytics
✅ English & Spanish voice support
✅ 56+ specialty workflows available
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What is the ScribeHealth AI Front Desk?
The ScribeHealth AI Front Desk transforms medical practice communications through intelligent phone automation technology. This healthcare AI system answers calls, conducts symptom triage, books appointments in real-time, sends automated reminders, and answers common patient questions about office hours and procedures.
When patients call, the AI Front Desk greets them professionally and determines their needs. For urgent concerns, it performs symptom triage using clinical protocols. For routine appointments, it accesses your scheduling system and confirms bookings instantly. This automated patient scheduling technology handles insurance verification and appointment preparation.
Whether you operate a single clinic or multi-specialty group, the AI Front Desk scales to handle call volume while maintaining professional patient communication. It reduces staff workload from routine calls, allowing your team to focus on complex patient needs and in-person care.
The result? Improved patient satisfaction through immediate response, reduced staff stress, and streamlined scheduling that keeps your practice running efficiently.
Is It Safe and Secure?
Absolutely.
Our AI Front Desk meets rigorous security standards that healthcare practices require for patient communication technology.
HIPAA-Compliant Voice Communication
Complete HIPAA protection with voice-encrypted call handling and secure data transmission. Healthcare communication security protocols protect patient information throughout every interaction.
Comprehensive Call Documentation
Detailed logs and summaries document all patient calls for quality assurance and regulatory compliance. Healthcare administrators can review call patterns and optimize front desk operations.
Multi-Specialty Healthcare AI Training
Trained for 56+ medical specialties with understanding of specialty-specific terminology and clinical protocols. This medical AI technology adapts responses based on your practice type.
Built-in Multilingual Support
Native multilingual capabilities ensure effective communication with diverse patient populations, removing language barriers to medical care access.
Seamless Technology Integration
Connects with existing phone systems and scheduling platforms. Works with popular EHR and practice management systems without disrupting current workflows.
Clinics Trust ScribeHealth to Handle 70% of Their Calls Autonomously
🟣 90% of calls answered within 60 seconds 🟣 5x reduction in call abandonment 🟣 12–15 mins saved per patient
Our clinicians have space to breathe again
“No more ringing phones all day. Our staff focuses on care — the AI handles the rest.”
Dr. Lina Joshi
Pediatrics
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It’s the first AI system we didn’t have to “explain” to patients
“We tested 3 phone AI systems. ScribeHealth was the only one that actually sounded natural and booked patients reliably.”
Clinic Manager
Urgent Care Group
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Trusted by leading healthcare providers to automate workflow
Frequently Asked Questions
Yes — it uses advanced conversational AI technology to understand natural speech and respond like a human receptionist. Patients speak normally without specific commands or keywords. The healthcare voice AI recognizes different accents and conversational styles, ensuring patients feel comfortable communicating their needs for urgent symptoms, appointments, or practice questions.
Yes it syncs directly with your calendar systems to book appointments in real-time. The automated appointment scheduling considers urgency, provider availability, and patient preferences when offering time slots. This medical practice automation handles confirmations, rescheduling, and cancellations without staff intervention
Yes — the multilingual healthcare AI supports comprehensive conversations in English and Spanish, with additional languages under development. This removes language barriers to accessing medical care while maintaining professional communication quality across all supported languages.
The system seamlessly transfers calls to your staff with complete context preservation. All conversation details and patient concerns are automatically logged and transferred to the receiving staff member. This intelligent call routing ensures patients never repeat information, and your team receives comprehensive background for immediate assistance.