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Heidi Health Pricing Review: Pro Plans vs Free Options vs Competitors

Healthcare professionals drowning in documentation can save big with this Heidi Health pricing breakdown. Compare all plans, discover hidden costs, and find the best value for your practice.

Ryan Rashid
July 1, 2025

Are you spending more time typing notes than treating patients? You're not alone. Healthcare professionals like you are drowning in documentation, with providers spending nearly two hours on documentation for every hour of patient care. Meanwhile, 49% of physicians report burnout largely due to these overwhelming administrative demands. This comprehensive Heidi Health pricing guide cuts through the confusion, compares every plan, and reveals cost-effective alternatives that could save your practice thousands while reclaiming your time for what matters most—patient care.

Heidi Health Pricing Overview: Monthly Cost and Subscription Options

Get a complete picture of Heidi's three-tier pricing structure and understand what each plan offers for different practice needs.

Heidi Health offers three main pricing tiers designed for solo practitioners, small clinics, and enterprise healthcare systems. The company provides a basic free option, while paid plans unlock advanced features and unlimited usage capabilities.

Plan Monthly Cost Annual Cost Key Features
Free $0 $0 Basic notes, 10 Pro Actions/month
Pro $99 $799-899* Unlimited everything, priority support
Together $99/user $1,199/user Pro features + team collaboration, integrations
Enterprise Custom Custom Advanced security, SSO, custom integrations

At $99 monthly for individual users, Heidi Health pricing positions itself in the premium segment of AI medical scribes. However, alternatives like ScribeHealth offer unlimited sessions for $49 per month, providing similar core features at half the cost.

The free plan includes basic note generation capabilities. However, most active clinicians quickly find the 10 monthly Pro Action limit restrictive for daily practice needs. With Heidi Health supporting over 1.5 million consultations weekly, the platform proves its capability—but the question remains whether the Heidi Health monthly cost justifies the investment.

Heidi Health Free vs Paid Plans: What's Included

Understand exactly what you get with each plan tier and when it makes sense to upgrade for enhanced features and capabilities.

What's Included in the Free Plan?

The free plan provides basic note generation using standard templates. Users also receive 10 Pro Actions monthly for custom templates, document creation, and AI assistance features. While basic notes can be generated continuously, the Pro Action limitation becomes the main constraint for active users.

Support is limited to online resources and an AI help bot. When monthly limits are reached, users lose access to custom templates and advanced AI features until the next billing cycle. This Heidi Health free vs paid distinction becomes crucial for practices requiring consistent functionality.

What's Included in the Pro Plan?

The Pro plan removes all restrictions from the free tier. Users get unlimited note generation, unlimited Pro Actions, and unlimited access to "Ask Heidi" AI features. The plan includes priority customer support and a 14-day free trial.

However, at $99 monthly, the Pro plan costs significantly more than competitors. For example, practices could save $600 annually by choosing ScribeHealth's $49 monthly plan while gaining access to over 50 EHR integrations compared to Heidi's more limited integration options.

Together and Enterprise Plans

The Together plan targets teams and clinics needing collaboration features. At $99 per user monthly, it includes all Pro features plus team templates, session sharing, and EHR integration support. Annual billing reduces costs to $1,199 per user yearly.

Enterprise plans offer custom pricing for large organizations requiring advanced security, single sign-on, and custom integrations. These plans suit healthcare systems with complex compliance needs but represent significant investments for most practices.

For clinics evaluating team solutions, it's worth considering that ScribeHealth provides superior customer support and broader integration capabilities while maintaining lower per-user costs. This makes alternatives particularly attractive for implementing AI medical scribes in your practice cost-effectively.

Heidi Health Cost Comparison: How Much Does Heidi Health Cost

See how Heidi Health's pricing stacks up against leading competitors, with ScribeHealth offering superior value through lower costs and broader EHR integration.

When evaluating AI medical scribes, pricing varies significantly across providers. This Heidi Health cost comparison reveals important differences:

Provider Monthly Cost Free Tier EHR Integrations Key Advantage
Heidi Health $99 Basic notes Limited Strong AI features
ScribeHealth $49 20 sessions 50+ platforms Best value, superior support
Freed AI $99 7-day trial Standard User-friendly interface
Abridge $99 Contact for trial Epic focus Enterprise features
Nabla $119 Limited access European focus GDPR compliance

ScribeHealth emerges as the clear value leader in this Heidi Health cost analysis, offering unlimited sessions at $49 monthly—exactly half of Heidi Health's Pro plan cost. More importantly, ScribeHealth supports integration with over 50 EHR platforms, compared to Heidi's more limited integration options.

For a typical practice spending $1,188 annually on Heidi Pro, switching to ScribeHealth would save $600 yearly while providing better integration capabilities. The integration advantage matters significantly for workflow efficiency. ScribeHealth's broad EHR compatibility means practices can maintain their existing systems while adding AI documentation capabilities seamlessly.

Heidi Health Subscription Options & Pricing for Clinics

Explore billing flexibility and plan changes, while understanding how alternatives like ScribeHealth provide better customer support and integration options.

Heidi Health subscription options include both monthly and annual billing with potential savings for yearly commitments. Annual Pro subscriptions cost $799-899 depending on region, saving approximately 30% compared to monthly billing.

Plan changes can be made through account settings. Upgrading provides immediate access to new features with prorated billing. However, downgrading from Together to Pro results in loss of integration access and team collaboration features.

For practices requiring flexibility, monthly billing allows easier testing and adjustment. Yet the annual savings might appeal to committed users willing to lock in Heidi Health pricing for twelve months.

Customer support varies significantly between plans. Free users rely on self-service resources, while Pro and Together users receive priority support. However, many practices find ScribeHealth's customer support more responsive and helpful, particularly for integration questions and technical issues.

Heidi Health pricing for clinics becomes expensive quickly with the $99 per user monthly cost. A five-person clinic would pay $495 monthly or $5,940 annually for Together plans. ScribeHealth's lower pricing makes team implementations more affordable for budget-conscious practices.

Heidi Health Pro Plan Features and Monthly Cost

Discover the Pro plan's capabilities while understanding how budget-conscious practices might find better value with more affordable alternatives.

The Pro plan's unlimited approach sets it apart from the restricted free tier. Users get unlimited access to "Ask Heidi" AI functionality, which serves as an intelligent assistant for editing, generating, and customizing clinical content.

Key Heidi Health Pro plan features include:

  • Unlimited custom template creation with AI guidance
  • Document generation from simple prompts
  • Multi-language support for international practices
  • Real-time note generation during patient visits
  • Template sharing with other users

The Pro plan benefits high-volume clinicians seeing 20+ patients daily, specialists requiring custom documentation templates, and practices transitioning from traditional documentation methods. However, the $99 Heidi Health monthly cost requires careful consideration of return on investment.

For context, a busy physician saving 10 minutes per patient through AI scribing could reclaim 3-4 hours daily. At typical billing rates, this time savings easily justifies the subscription cost. Yet choosing between AI and human clinical notes often comes down to cost-effectiveness and integration capabilities.

ScribeHealth provides similar AI-powered features at $49 monthly, making it an attractive alternative for cost-conscious practices. The savings allow practices to invest in other technology improvements or staff training while maintaining documentation efficiency.

Is Heidi Health Free to Use? Understanding the Free Plan

Understand the free tier basics and why many practices choose alternatives with better pricing and integration capabilities.

Is Heidi Health free to use? Yes, Heidi Health does offer a free tier that provides basic note generation capabilities. The free plan includes 10 Pro Actions monthly for advanced features like custom templates and AI assistance. However, these limitations quickly become restrictive for active clinical practices.

When users exceed the monthly Pro Action limit, they lose access to customization features and AI assistance tools. While basic note generation continues, most clinicians find the functionality insufficient for daily practice needs.

For practices evaluating free options, it's worth noting that ScribeHealth provides 20 free sessions monthly, offering more generous trial capabilities than Heidi's limited Pro Actions.

The free tier serves as an introduction to AI scribing rather than a long-term solution for active practices. Most users upgrade within the first month of regular use, making the free tier more of a trial period than a sustainable option.

Heidi Health Pricing FAQs: Cost and Subscription Questions

Quick answers to common pricing questions, with insights on how ScribeHealth provides better value and integration options.

How much is a Heidi subscription? Heidi Pro costs $99 monthly or $799-899 annually for individual users. Together plans cost $99 per user monthly or $1,199 per user yearly. Enterprise pricing is customized based on organizational needs. However, ScribeHealth offers similar functionality at $49 monthly, providing significant cost savings.

Is Heidi free to use? Yes, Heidi offers a basic free tier with limited functionality. Users get basic note generation and 10 Pro Actions monthly. However, the limitations make it unsuitable for regular clinical use, and most practices require paid plans for adequate functionality.

Is Heidi software free? A free tier exists with basic features, while paid plans unlock full capabilities. The free version serves more as a trial than a complete solution for active practices.

Is Heidi AI any good? Heidi processes over 20 million patient interactions globally since February 2024 and reports positive user feedback. However, choosing the best AI medical scribe depends on balancing features, cost, and integration capabilities rather than user volume alone.

ScribeHealth's superior customer support, broader EHR integration, and lower pricing often make it a more practical choice for practices prioritizing value and functionality over brand recognition.

Which Heidi Health Pricing Plan is Right for You?

Match your needs to the right solution, whether that's Heidi Health or more cost-effective alternatives like ScribeHealth with better integration and support.

Choosing the right AI medical scribe depends on your practice size, patient volume, budget constraints, and integration requirements. Here's a practical decision framework:

Consider Heidi Free if you:

  • See fewer than 10 patients daily with basic documentation needs
  • Want to test AI scribing before making financial commitments
  • Have minimal customization requirements
  • Can work within strict monthly limitations

Consider Heidi Pro if you:

  • Require unlimited AI features and don't mind premium pricing
  • Need extensive customization capabilities
  • Can justify $1,188 annual costs through time savings
  • Don't require extensive EHR integrations

Consider alternatives like ScribeHealth if you:

  • Want similar AI features at half the cost ($49 vs $99 monthly)
  • Need integration with multiple EHR systems (50+ supported platforms)
  • Prefer responsive customer support and technical assistance
  • Seek the best value for your documentation investment

For most practices, ScribeHealth's comprehensive approach provides superior value through lower costs, broader integrations, and better support. The $600 annual savings compared to Heidi Pro can fund other practice improvements while maintaining excellent documentation capabilities.

Rather than focusing solely on brand recognition, smart practices evaluate total cost of ownership, integration capabilities, and ongoing support quality. ScribeHealth consistently delivers better value across these critical factors, making it the preferred choice for cost-conscious practices seeking reliable AI documentation solutions. Start by trying available free tiers to understand AI scribing benefits, then choose the solution that best balances your feature needs with budget realities and integration requirements.

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